Refund & Return Policy

Important: We Are an Affiliate Site

Try NuviaLab Meno is an affiliate marketing website. We do NOT sell products directly or process refunds.

When you click our links, you are redirected to the official vendor's secure checkout page. All purchases, refunds, and customer support are handled exclusively by the vendor (Nutriprofits network).

How the 90-Day Guarantee Works

The vendor offers one of the most generous return policies in the supplement industry:

• Full 90 days to try the product (counted from the day you receive it, not the purchase date)
• No questions asked — You don't need to explain why you're returning it
• Even if opened/used — Try it fully; if it's not for you, get your money back
• Full purchase price refunded — You get back 100% of what you paid for the product

Note: Shipping costs are non-refundable (standard industry practice). Return shipping (if required) is the customer's responsibility.

Step-by-Step: How to Request a Refund

Who Is Eligible for a Refund?

You can request a refund if:

• ✅ You submit the request within 90 days of receiving the product (not the purchase date)
• ✅ You purchased directly from the vendor through an official affiliate link (like ours)
• ✅ You have your order number and can verify your purchase

You are NOT eligible for a refund if:

• ❌ You bought from an unauthorized reseller (Amazon, eBay, third-party sites)
• ❌ More than 90 days have passed since you received the product
• ❌ You have a history of fraudulent/abusive refund requests with the vendor

Refund Processing Timeline

Total estimated time: 1-3 weeks from initial request to receiving funds (varies by shipping and bank processing).

Multi-Bottle Packages: Partial Refunds

If you purchased a 3-bottle or 6-bottle package:

• You can return unused, unopened bottles for a refund of those bottles
• Some vendors allow partial refunds for opened bottles (minus a restocking fee)—check with their support
• The 90-day guarantee applies to the full order, not each individual bottle

Example: If you bought a 3-bottle pack, opened 1 bottle, and decided it's not for you after 30 days—you can typically return the 2 unopened bottles for a partial refund, or contact the vendor to discuss options for the opened bottle.

What About the Free Bonus Guide?

If you claimed the free bonus ("The Menopause Wellness Guide") with your purchase:

• ✅ You can keep it — Even if you return the product for a refund, the digital bonus is yours
• ✅ No cash value — The guide is provided as a free educational resource, not a paid product
• ✅ No return required — Digital bonuses are non-returnable (and we don't need them back!)

Shipping Costs & Return Fees

This is standard industry practice for all supplement companies. Only the product cost is refunded under the money-back guarantee.

Damaged or Defective Products

If your product arrived damaged, defective, or incorrect:

• Contact the vendor immediately (within 7 days of delivery)
• Provide photos of the damaged product and packaging
• The vendor will typically offer a free replacement or full refund (including shipping costs in this case)

Damage/defect claims are handled separately from the standard 90-day satisfaction guarantee.

Chargebacks & Disputes

If you're unhappy with your purchase, please contact the vendor first before filing a chargeback with your bank.

Here's why:

• The vendor offers a 90-day refund policy—most issues can be resolved quickly through their support team
• Chargebacks can take 60-90 days to resolve and may result in account restrictions
• The vendor may dispute fraudulent chargebacks if you were eligible for a standard refund

Can Try NuviaLab Meno Help With Refunds?

As an affiliate site, we cannot process refunds, approve returns, or issue credits. However, we can help you with:

If you need assistance, contact us at support@trynuvialabmeno.shop and we'll guide you to the right vendor contact.

Fraudulent Refund Requests

The vendor reserves the right to deny refunds for fraudulent or abusive behavior, including:

• Requesting refunds on multiple orders repeatedly ("serial refunders")
• Requesting a refund after the 90-day window
• Providing false information or fake order numbers
• Purchasing from unauthorized third-party sellers and claiming official guarantee

These policies exist to protect honest customers and ensure the guarantee remains sustainable for everyone.

Questions? Contact Us or the Vendor